Shipping Policy

Last updated: April 16, 2026

All products are made just for you — this helps reduce waste and ensures high quality. Please allow a little extra time for production.

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1. General Information

All products in this shop are either:

• made to order and fulfilled by our print partners, or
• hand-packed and shipped by us (selected items such as stickers)

Because of this, shipping times may vary depending on the product.

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2. Production Time

For print-on-demand products, production begins after your order is placed.

Print-on-demand items (posters, phone cases, stationery, tote bags, stickers)

• Production time: 1–4 business days

These products are fulfilled by our trusted partners:

• Gelato (posters, paper products, tote bags)
• Podbase (phone cases)
• Printful (tote bags, stickers, selected items)

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3. Estimated Delivery Times

Delivery times depend on your location and the fulfillment partner.

🇩🇪 Germany

• Delivery time: 2–5 business days

🇪🇺 Europe

• Delivery time: 3–7 business days

🇺🇸 United States

• Delivery time: 3–5 business days

🌍 Worldwide

• Delivery time: 5–10 business days

👉 Many orders are produced locally (when possible), which helps reduce delivery times.

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4. Self-Fulfilled Products (Stickers)

Some sticker products are packaged and shipped directly by us.

Processing time:

• 2–4 business days

Shipping times:

• Germany: 2–4 business days
• Europe: 4–8 business days
• Worldwide: 5–12 business days

👉 These items are shipped via standard postal services.

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5. Shipping Costs Overview

Shipping costs are calculated at checkout and depend on:

• product type
• destination
• number of items

Estimated Shipping Costs

👉 Additional items are usually shipped at a reduced rate.

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6. Split Shipments

As we work with multiple fulfillment partners, your order may arrive in separate packages.

👉 This means:

• different products may ship from different locations
• delivery times may vary per item

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7. Tracking

You will receive a tracking link via email once your order has been shipped.

Please note:

• some international shipments may have limited tracking updates

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8. Customs, Duties & Taxes

For orders outside the European Union:

• customs fees, import taxes, or duties may apply
• these charges are the responsibility of the customer

We recommend checking with your local customs office for more information.

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9. Shipping Delays

While we aim to deliver within the estimated timeframes, delays may occur due to:

• high demand or seasonal peaks
• customs processing
• carrier delays

We appreciate your patience in such cases.

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10. Incorrect Address

Please ensure your shipping address is correct.

We are not responsible for:

• failed deliveries due to incorrect or incomplete addresses

If you notice an error, contact us immediately.

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11. Contact

If you have any questions about shipping, please contact us:

Email: support{at}thanafriel.com

We aim to respond within 1–2 business days.